Case Management

Reviewing and Approving Cases

Case Review Workflow When a client submits their case, the AI generates a draft defense statement for your review. Here's how to process cases efficiently. Accessing Pending Cases Go to Cases from y...

Understanding Case Statuses

Case Status Guide Cases move through several statuses as they progress from intake to completion. Status Flow In Progress - Client is completing intake Pending Review - Submitted by client, awaiting...

Viewing Case Evidence and Documents

Reviewing Case Evidence Clients can upload various types of evidence to support their defense. Here's how to access and review it. Evidence Types Clients may upload: Ticket/Citation - The original t...