Data & Compliance

Setting Up Data Retention Policies

Data Retention Policies DriversConfidence allows you to configure automatic data purging for completed cases. This feature is available on Professional and Enterprise plans. Why Use Data Retention?...

Downloading Case Archives

Case Archives Before cases are automatically deleted, you can download complete archives for your records. When to Download Archives You'll receive email notifications: 7 days before scheduled delet...

Security and Privacy

Security & Privacy DriversConfidence takes security and privacy seriously. Here's how we protect your data. Data Encryption In Transit - All data is encrypted using TLS/SSL At Rest - Sensitive data...