Terms of Service

1. Acceptance of Terms

By accessing or using the website located at driversconfidence.com (the "Platform"), owned and operated by Drivers Confidence ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must stop using the Platform immediately.

We reserve the right to modify these Terms at any time. Your continued use of the Platform constitutes your acceptance of any changes.

2. Nature of Service: NOT Legal Advice

Drivers Confidence is NOT a law firm, and we are NOT attorneys.

• Self-Help Service: We provide an automated software platform that allows you to generate legal forms (specifically the Request for Trial by Written Declaration) based on your own direction. We act as a "legal document assistant" or self-help service.
• No Attorney-Client Relationship: Your use of the Platform, and any communication with our support team, does not create an attorney-client relationship. All information provided on the Platform is for general informational purposes only and does not constitute legal advice.
• User Responsibility: You are representing yourself in this legal matter ("Pro Per"). You are solely responsible for the accuracy of the information you provide, meeting all court deadlines, and making all final decisions regarding your legal defense.

3. Use of Artificial Intelligence

Our Platform uses artificial intelligence (AI) technology to assist in generating your Statement of Facts and defense documents. By using our service, you acknowledge and agree that:

• AI-generated content is based on the information you provide and common legal arguments applicable to your violation type.
• You are responsible for reviewing all AI-generated content before submission to ensure accuracy and completeness.
• AI technology may occasionally produce errors or suboptimal content, and you should use your own judgment when reviewing documents.
• The AI does not have access to court records, officer notes, or other case-specific information beyond what you provide.

4. Eligibility

To use our services, you must:

1. Be at least 18 years old and have the legal capacity to enter into binding contracts.
2. Possess a valid driver's license.
3. Be a resident of the United States.
4. Have a traffic citation issued within the State of California that is eligible for Trial by Written Declaration under California Vehicle Code (CVC) § 40902.

We reserve the right to refuse service to anyone for any reason at any time.

5. Scope of Services

Our service is limited to the automated generation of the following California Judicial Council forms based on the data you input:

• Form TR-205: Request for Trial by Written Declaration.
• Form MC-031: Attached Declaration (if applicable).

We DO NOT:

• File documents with the court on your behalf.
• Post bail on your behalf.
• Represent you in court.
• Guarantee any specific outcome.
• Provide legal advice or attorney services.

6. User Responsibilities and Acknowledgments

By using this Platform, you explicitly acknowledge and agree that:

1. Filing Responsibility: You are solely responsible for printing, signing, and mailing your documents to the correct court address via Certified Mail.
2. Bail Requirement: You understand that California law requires you to post the full amount of bail (the fine) when submitting your Trial by Written Declaration. Drivers Confidence does not pay your bail.
3. Deadlines: You are solely responsible for knowing and meeting the due date listed on your citation or courtesy notice. We are not responsible for late filings or rejected documents due to missed deadlines.
4. Accuracy: You certify that all information you provide to the Platform (including ticket details, personal information, and narrative facts) is true and accurate. We do not verify the truthfulness of your statements.
5. Document Review: You agree to carefully review all generated documents, including AI-generated content, before signing and submitting them to the court.

7. Payments and Refunds

• Fees: We charge a one-time service fee to generate your defense package. You agree to pay the fees displayed at the time of purchase.
• No Contingency: Our fee is for the preparation of documents, not the outcome of your case. The fee is due regardless of whether the court dismisses your ticket or finds you guilty.
• Money-Back Guarantee: We offer a money-back guarantee if we are unable to generate a legally compliant defense package for your eligible California traffic citation. This includes situations where your citation is not eligible for Trial by Written Declaration, or if we fail to generate your package due to a system or processing error. See our Guarantee page for full details.
• No Outcome-Based Refunds: Refunds are NOT available based on the outcome of your court case, as we do not guarantee case results. We also do not provide refunds for incorrect or incomplete information provided by you, or failure to mail documents on time.

8. No Guarantee of Results

We make NO guarantees, warranties, or representations regarding the outcome of your traffic ticket case.

Traffic court outcomes depend on numerous factors outside our control, including the judge's discretion, the officer's testimony, and the specific evidence available. The "Statement of Facts" generated by our Platform is a defense strategy based on common legal arguments, but its success is not guaranteed.

9. Account and Data

9.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

9.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at our sole discretion. You may also request deletion of your account by contacting us at info@driversconfidence.com.

9.3 Data Retention

Upon account termination or deletion, we will retain your data only as required by law or as described in our Privacy Policy. Ticket information and generated documents may be retained for a limited period for legal compliance purposes.

10. Intellectual Property

The Platform, including its source code, interview logic, text, graphics, and user interface, is the exclusive property of Drivers Confidence and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Platform solely for your personal, non-commercial use to fight your own traffic ticket.

You agree NOT to:

• Copy, modify, or distribute any content from the Platform without our written consent.
• Use automated systems, bots, or scrapers to access or collect data from the Platform.
• Reverse engineer, decompile, or disassemble any part of the Platform.
• Resell, sublicense, or commercially exploit the documents generated by our service.
• Use the Platform to generate documents for third parties without their direct involvement.

11. Disclaimer of Warranties

THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, DRIVERS CONFIDENCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE DOCUMENTS GENERATED WILL BE ACCEPTED BY THE COURT, THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DRIVERS CONFIDENCE, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE.

YOU SPECIFICALLY ACKNOWLEDGE THAT WE ARE NOT LIABLE FOR THE OUTCOME OF YOUR LEGAL CASE, ANY FINES OR PENALTIES IMPOSED BY THE COURT, OR ANY POINTS ADDED TO YOUR DRIVING RECORD.

13. Indemnification

You agree to defend, indemnify, and hold harmless Drivers Confidence and its affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

1. Your use of the Platform.
2. Your violation of these Terms.
3. Your violation of any third-party right.
4. Any claim that your use of the service caused damage to a third party.
5. Any outcome of your traffic court case.

14. Electronic Communications

You consent to receive communications from us electronically, including via email and dashboard notifications. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

15. Dispute Resolution: Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

15.1 Mandatory Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or the Service (collectively, "Disputes") shall be resolved solely by binding arbitration in accordance with the rules of the American Arbitration Association ("AAA") rather than in court. The arbitration shall be conducted in Los Angeles County, California. The arbitrator's decision shall be final and binding.

15.2 Class Action Waiver

YOU AND DRIVERS CONFIDENCE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Drivers Confidence agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

15.3 Jury Trial Waiver

You and Drivers Confidence hereby waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury.

15.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

16. Third-Party Links and Services

Our Platform may contain links to third-party websites or services (e.g., Stripe for payments, Google for maps). We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of third-party services is subject to their respective terms and policies.

17. Force Majeure

Drivers Confidence shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, pandemic, or shortages of transportation, facilities, fuel, energy, labor, or materials.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and Guarantee, constitute the entire agreement between you and Drivers Confidence regarding your use of the Platform and supersede all prior agreements, understandings, and communications, whether written or oral.

20. Contact Information

If you have questions regarding these Terms, please contact us at:

Drivers Confidence
Email: info@driversconfidence.com

We aim to respond to all inquiries within 2-3 business days.