Our Guarantee
Your confidence, our commitment.
100% Money-Back Guarantee
We stand behind the quality of our service. If we are unable to generate a legally compliant and complete Trial by Written Declaration (TBD) defense package for your eligible traffic citation, you will receive a full refund—no questions asked.
What This Guarantee Covers
- If your citation is not eligible for Trial by Written Declaration.
- If we fail to generate your defense package due to a system or processing error.
- If required court information, forms, or violation data cannot be validated.
What This Guarantee Does Not Cover
- Court decisions or outcomes. We do not guarantee dismissal or reduced fines.
- Incorrect or incomplete information provided by you during the process.
- Failure to mail your documents to the court on time.
How to Claim a Refund
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1
Contact our support team at info@driversconfidence.com
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2
Provide your order ID and the email used during purchase.
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3
Our team will verify the issue and process your refund within 3–5 business days.
We built DriversConfidence with one goal: to make contesting a traffic infraction simple, accurate, and stress-free. Your trust matters, and our guarantee is our promise to you.