Billing and Payments

Billing & Payments

DriversConfidence uses Stripe for secure payment processing.

Billing Cycle

• Subscriptions are billed monthly
• Billing occurs on the same day each month (the day you subscribed)
• You'll receive an invoice via email

Accepted Payment Methods

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards

Updating Payment Method

1. Go to Subscription
2. Click Manage Billing
3. Update your card information

Invoices and Receipts

After each payment:

• You'll receive an invoice via email
• Past invoices are available in your billing portal
• Invoices include your firm name for expense tracking

Failed Payments

If a payment fails:

• We'll notify you via email
• We'll retry the payment a few times
• Your account may be restricted if payment isn't resolved

Prorated Charges

When you upgrade mid-cycle:

• You're charged the difference for the remaining days
• Example: Upgrading from $49 to $99 halfway through the month charges ~$25

Refunds

We generally don't offer refunds for subscription payments. If you have concerns about a charge, contact support.